.insight-aura-floating{position:fixed;right:24px;bottom:24px;z-index:99999;font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}.insight-aura-toggle{border:0;border-radius:999px;padding:13px 20px;background:#1f2937;color:#fff;font-weight:700;cursor:pointer;box-shadow:0 8px 24px rgba(0,0,0,.18)}.insight-aura-panel{width:min(390px,calc(100vw - 28px));height:min(640px,78vh);background:#fff;border:1px solid #e5e7eb;border-radius:18px;box-shadow:0 22px 60px rgba(0,0,0,.18);overflow:hidden;display:flex;flex-direction:column}.insight-aura-floating .insight-aura-panel{position:absolute;right:0;bottom:60px}.insight-aura-panel[hidden]{display:none}.insight-aura-panel header{display:flex;justify-content:space-between;align-items:center;padding:16px 18px;border-bottom:1px solid #eee}.insight-aura-panel header strong,.insight-aura-panel header small{display:block}.insight-aura-panel header small{color:#6b7280;margin-top:2px}.insight-aura-close{border:0;background:transparent;font-size:24px;cursor:pointer}.insight-aura-messages{flex:1;overflow:auto;padding:16px;background:#f8fafc}.insight-aura-message{max-width:86%;padding:10px 12px;border-radius:14px;margin:0 0 10px;white-space:pre-wrap;line-height:1.42}.insight-aura-message.bot{background:#fff;border:1px solid #e5e7eb}.insight-aura-message.user{background:#1f2937;color:#fff;margin-left:auto}.insight-aura-quick{display:flex;gap:7px;padding:10px 12px;overflow:auto;border-top:1px solid #eee}.insight-aura-quick button{white-space:nowrap;border:1px solid #d1d5db;background:#fff;border-radius:999px;padding:7px 10px;cursor:pointer}.insight-aura-form{display:flex;gap:8px;padding:12px;border-top:1px solid #eee}.insight-aura-form input{flex:1;min-width:0;border:1px solid #d1d5db;border-radius:10px;padding:10px}.insight-aura-form button{border:0;border-radius:10px;background:#1f2937;color:#fff;padding:0 14px;cursor:pointer}.insight-aura-results{display:grid;gap:10px;margin:0 0 12px}.insight-aura-card{display:grid;grid-template-columns:72px 1fr;gap:10px;background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:10px}.insight-aura-card img{width:72px;height:72px;object-fit:cover;border-radius:9px}.insight-aura-card strong{display:block}.insight-aura-card p{font-size:13px;margin:5px 0}.insight-aura-card .price{font-weight:700;margin-top:3px}.insight-aura-card a{font-size:13px;margin-right:10px}.insight-aura-card .aura-cart{font-weight:700}.insight-aura-inline .insight-aura-panel{width:100%;max-width:760px;height:600px}.insight-aura-inline .insight-aura-close{display:none}@media(max-width:520px){.insight-aura-floating{right:12px;bottom:12px}.insight-aura-floating .insight-aura-panel{right:-4px;bottom:56px;height:78vh}}
.insight-aura-message.staff{background:#f0f6ff;border-left:3px solid #2271b1}
.insight-aura-message.staff small{display:block;font-size:10px;font-weight:700;text-transform:uppercase;margin-bottom:3px;opacity:.75}
.insight-aura-header-actions{display:flex;align-items:center;gap:4px}.insight-aura-new{border:0;background:transparent;font-size:20px;cursor:pointer;line-height:1;padding:4px 6px}.insight-aura-transcript-box{background:#fff;border:1px solid #dbe3ea;border-radius:12px;padding:12px;margin:8px 0 4px;box-shadow:0 5px 18px rgba(0,0,0,.06)}.insight-aura-transcript-box p{font-size:13px;margin:6px 0 10px}.insight-aura-transcript-actions{display:flex;flex-wrap:wrap;gap:6px}.insight-aura-transcript-box button{border:0;border-radius:8px;background:#1f2937;color:#fff;padding:8px 10px;cursor:pointer}.insight-aura-transcript-box button.secondary{background:#eef2f7;color:#1f2937}.insight-aura-transcript-box form{display:flex;gap:6px;margin-top:9px}.insight-aura-transcript-box input{flex:1;min-width:0;border:1px solid #d1d5db;border-radius:8px;padding:8px}